Website Privacy Policy
1. Introduction
This Privacy Policy describes how personal data is collected, processed, maintained, and shared when you visit this website, interact with our rate comparison tools, or create a borrower dashboard (the “Website”).
The Website’s software and infrastructure are provided and hosted by Vashisht LLC (“Platform Provider,” “we,” “us”), operating on behalf of the featured mortgage originator: (NMLS # ), sponsored by (NMLS # ) (“Originator”).
2. Information We Collect
- Personal Contact Information: When you save a mortgage scenario, request a customized rate quote, or create a borrower account, we collect your name, email address, and telephone number.
- Self-Reported Financing Data: We collect self-selected purchase prices, estimated down payment amounts, property zip codes, self-reported credit score tiers, property occupancy types, and desired loan terms. We do not collect Social Security numbers (SSNs) or conduct hard/soft credit report pulls on this Website.
- Account Credentials & Telemetry: We record authentication events (managed securely through Supabase infrastructure via Google SSO or email magic links), rate searches, favorited scenarios, and interaction timestamps to track your desired loan programs.
- Automated Device Data: We automatically log your IP address, browser type, operating system, and standard cookie identifiers to ensure security, authenticate sessions, and track audience metrics.
3. How We Collect Your Information
- Directly when you complete forms, toggle payment calculators, or sign up for a dashboard account.
- Automatically as you navigate the interface via functional cookies, session storage, and analytics scripts.
4. How Your Information Is Used
We process your personal information for the following specific purposes:
- Account Administration: To create, verify, and authenticate your borrower account and dispatch transaction-related login links.
- Lead Routing to Originator: To transmit your contact information, desired loan markers, and rate-tracking activity directly into the Customer Relationship Management (CRM) system of and so they can contact you and provide formal mortgage assistance.
- System Monitoring & Security: To monitor platform uptime, diagnose server issues, detect fraudulent or malicious traffic, and optimize calculation speeds.
5. Sharing & Disclosure of Personal Data
- To the Designated Originator: When you provide your information on this Website, you acknowledge and consent that your personal details and loan parameters will be transmitted to and for mortgage counseling and follow-up.
- To Core Technology Service Providers: We transmit data to third-party infrastructure providers strictly necessary to operate the service (e.g., Supabase for identity and database management; transactional email and SMS API providers for authentication messages).
- Legal & Regulatory Compliance: We may disclose information if required to comply with any court order, subpoena, law, or regulatory inquiry, or to protect the safety, rights, or property of Vashisht LLC or our users.
- No Sale of Consumer Leads: Neither Vashisht LLC nor this Website sells, rents, or trades your personal information to third-party lead networks, affiliate brokers, or marketing syndicates.
6. Automated Communications & TCPA Disclosures
By submitting your telephone number on our rate-capture interfaces and opting into communications, you provide express written authorization for the Originator (and their automated CRM systems) to deliver follow-up telephone calls and SMS text messages regarding your rate inquiry.
You may opt out of promotional SMS messages at any time by replying STOP.
To update your contact preferences or revoke outreach consent, contact the Originator directly.
7. Data Security & Retention
We implement reasonable administrative, technical, and physical security measures—including encrypted database storage and SSL/TLS transport layer security—to safeguard your data. However, no transmission over the internet or cloud architecture can be guaranteed 100% secure. We retain account and search telemetry only for as long as necessary to provide dashboard functionality and support the Originator’s active borrower files.
8. Children Under the Age of 18
Our Website is intended solely for adult consumers seeking real estate financing. We do not knowingly collect personal information from individuals under the age of 18. If we identify that any information has been collected from a minor without verified parental consent, we will delete that information immediately.
9. Your Privacy Rights (Including California Residents)
Depending on your state of residence, you may have rights under state privacy regulations (such as the California Consumer Privacy Act/CPRA) to:
- Request access to the specific pieces of personal information collected about you.
- Request the correction or deletion of your personal information held on the platform.
- Request information regarding categories of data shared with third-party vendors.
To exercise these rights regarding the platform software, email Vashisht LLC at support@webquench.com. To delete or restrict data stored directly within the Originator’s private CRM database, submit your request to support@webquench.com.